Shipping & returns
Shipping costs (domestic)
For sales $50+ - FREE regular shipping
For sales below $50 - $5 regular shipping
Express shipping - Is an additional $7 on top of the above shipping rates.
Items will be shipped within 1-2 business days using Australian Post services. Every purchase will receive a tracking order and will be updated when your order is fulfilled.
If you need to exchange or return your items please contact the store via email [email protected] or by phone on 03 6331 9721.
Items must be returned to us in original packaging with tags attached within 14 days of purchase. Items must be unworn. Exchanges will be subject to availability.
If the product has a manufacturing fault please contact us using the above details. Each manufacturer has their own assessment process and will make the final decision on any claims.
The Running Company Launceston is bound by the Australian Consumer Law Obligations for product exchange and refund.